How is an AI agent like Mino different from using ChatGPT with prompts?

ChatGPT and similar tools require you to provide all the context in your prompt. Mino, Omni's AI agent, is connected directly to your HR data, company policies, and statutory requirements — so it can answer questions like "what are our leave balances for Q3?" or "flag anyone approaching their probation review date" without you having to prompt it from scratch. It's the difference between a general-purpose assistant and one that already knows your team.