Managed Payroll Service

Payroll outsourcing for multi-country teams

99.8%
Payroll accuracy per cycle, written
into the service agreement.
Contractual
We pay the penalty
If we file it wrong, we cover the
penalties and the interest.
Contractual
20+ markets
Singapore, Malaysia,
Philippines, Hong Kong,
Thailand, Indonesia & more
Contractual
15 minutes
Response on anything critical.
Eight hours to resolution.
Contractual
4.8/5 in G2
What Is Managed Payroll?

A team that runs your payroll for you

We calculate pay, file statutory tax, and answer your employees' payroll questions, inside the same system that holds your HR data.
With payroll software, your team runs it. With managed payroll, we do.
Accounting firms
Deep compliance knowledge, run on spreadsheets and email
Omni
Deep compliance knowledge, run on spreadsheets and email
Global platforms
Wide country coverage, thin on the statutory detail in any one market.
What's Included

Everything payroll, handled

One service, no add-on tiers.
01
Accounting firms
Deep compliance knowledge, run on spreadsheets and email
02
Off-cycle and year-end
Final pay, backpay, bonuses and 13th month run as needed. Annual filings and year-end forms included.
03
Leave, claims and queries
Leave and claims administered alongside the run. Your admins reach our team directly for anything a payslip raises.
Statutory Coverage

What we file, market by market

Calculated and submitted by our team as part of the service.
Market
Monthly contributions
Monthly filings
Year-end
Singapore flag
Singapore
CPF, SDL, CDAC / ECF / MBMF / SINDA, FWL
CPF submission, IRAS
IR8A, IR21, AWS
Malaysia flag
Malaysia
EPF, SOCSO, EIS, PCB, HRD Corp
CP39, LHDN submission
EA form, Form E, CP8D
Philippines flag
Philippines
SSS, PhilHealth, Pag-IBIG
BIR 1601C
BIR 2316, 13th month, annualisation
Hong Kong
MPF
MPF remittance
IR56B
Thailand
Social Security Fund, withholding tax
PND 1
PND 1 Kor, 50 Tawi
Indonesia
BPJS Kesehatan, BPJS Ketenagakerjaan, PPh 21
PPh 21 monthly
Form 1721-A1
Singapore flagMalaysia flagPhilippines flagHong Kong flag
Monthly contributions
CPF, SDL, CDAC / ECF / MBMF / SINDA, FWL
Monthly filings
CPF submission, IRAS
Year-end
IR8A, IR21, AWS
Monthly contributions
EPF, SOCSO, EIS, PCB, HRD Corp
Monthly filings
CP39, LHDN submission
Year-end
EA form, Form E, CP8D
Monthly contributions
SSS, PhilHealth, Pag-IBIG
Monthly filings
BIR 1601C
Year-end
BIR 2316, 13th month, annualisation
Monthly contributions
MPF
Monthly filings
MPF remittance
Year-end
IR56B
Monthly contributions
Social Security Fund, withholding tax
Monthly filings
PND 1
Year-end
IR8A, IR21, AWS
Monthly contributions
BPJS Kesehatan, BPJS Ketenagakerjaan, PPh 21
Monthly filings
PPh 21 monthly
Year-end
Form 1721-A1
Statutory Coverage

One system, no handoff

Most payroll outsourcing means you export data, someone else processes it, and sends it back. Our team works inside your system, so there is nothing to export and nothing to lose in transit.
The usual way
Your company
HR system
New hires, leavers, salary changes
Export file
Spreadsheet, emailed out
Your provider
Their system
Processed where you can't see
Report back
A PDF, after the fact
The Omni way
Your company
Omni's team works in here
HR record
Changes land as they happen
Payroll run
Same record, no re-entry
Filing
Submitted from the same data
Zero crossings. Nothing is exported.
You watch every step
Service Commitment

What we commit to

All of it sits in the service agreement. You can read it before you sign anything.
Step 1
Your approval
Cut-off
You confirm the month's changes.
Step 2
Your approval
Draft ready
We calculate and run the variance check.
Step 3
Your approval
Your approval
You review the variance report and approve.
Step 4
Your approval
Disbursement
Bank files issued, payslips distributed.
Step 5
Your approval
Statutory filing
Contributions and filings submitted on deadline.
Payroll accuracy
99.8% per payroll cycle
On line items processed, excluding errors from late or incorrect inputs.
If we get it wrong
We cover the penalties and interest
Where the error came from our processing.
If we miss twice running
5% service credit
Of monthly managed payroll fees, capped at 10% in any month.
Critical issues
15-minute response, 8-hour resolution
P2 four hours. P3 one business day. P4 two business days.
Platform uptime
99.9%
Dispute rate
Under 0.1%
Across the payroll we process.
Security & Support

Who holds your payroll data, and who picks up

Data centres
Your data is hosted in ISO 27001-certified data centres.
SOC 2 Type II
Built to SOC 2 Type II controls. Certification in progress.
Encryption & access
AES-256 at rest and in transit. Role-based access throughout.
GDPR
GDPR compliant, plus local data regulations in every market we run.
Your Call, Per Market

Run it for you, or run it yourself

Have our team run payroll in some markets and run it yourself in others. Both live in the same place, so moving between them is a permission change rather than a migration.
Run it for you
Our team runs the whole cycle, market by market. You approve each run through the variance report. The calculating, filing and payslip distribution is on us.
Talk to our Payroll Team
Run it yourself
Your own team runs payroll with Omni's software, market by market. Same system, same data, no separate tool to learn.
See Omni’s Payroll Software
Pricing

What managed payroll costs

$15
per employee
per month
Talk to our Payroll Team
Covers every pay run, statutory filing, year-end, off-cycle runs, leave and claims administration, and employee payroll queries. There is no add-on tier.
Starting at
Why Teams Switch

Why teams hand payroll to Omni

Most payroll tools stop at one border. Omni does not.
Elena Argyriou
Chief of Staff
“Now we literally run payroll in no more than two hours. Before it was two days.”
75%
Less time spent processing payroll, measured across customers running multiple markets.
4x
Faster payroll processing
four markets
2 hrs
To run payroll, down from two days
Good to Know

Managed payroll questions, answered

What is the difference between managed payroll and payroll software?

With payroll software, your own team runs payroll using Omni's tools. With managed payroll, our team runs it for you, inside the same system.

How much does payroll outsourcing cost?

Managed payroll starts from $15 per employee per month and covers the full service, with no add-on tiers.

Is this the same as an Employer of Record?

No. Managed payroll is for companies that already have a legal entity in a market. Employer of Record is for companies that don't have an entity yet.

Can we switch mid-year?

Yes. We take over mid-year and carry across year-to-date figures so year-end filings stay correct.

How do employees ask payroll questions?

Through your own admins, who reach our payroll team directly by WhatsApp, Slack, email or a local phone line.

When should a company stop running payroll in-house?

When payroll admin starts costing more time than it's worth, especially across more than one country.

Ready to hand payroll off?

A payroll specialist replies within one business day. No obligation, no sales sequence.
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